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Warranty & Return Policy

Tekki works hard to provide an excellent customer satisfaction and proper support. We currently provide a Limited 90-day warranty for defectives products.

Warranty Information:

Tekki offers a Limited 90-day warranty for defects in workmanship and materials on products shipped from our Florida warehouse.

We do not cover the following situations:

  • All the normal wear and tear from the use of the product
  • Any abuse, misuse, lack of care, mishandling, accident, or other unusual use
  • All the Clearance/Closeouts/Specials
  • Special Orders
  • Buyer's Remorse

How do you process a Return Merchandise Authorization (RMA)?

  • Please complete your RMA form. Your account manager can provide with the document
  • All the defective items should be shipped to Tekki at the customer's expense with an approved RMA number. The RMA form must be included outside and inside  the box
  • All RMA numbers provided will expire 3 weeks after issuance.
  • All defective returns are inspected and tested by Tekki before a credit memo is issued. Any products returned that are not eligible for credit will be discarded.
  • Tekki does not offer cash refunds. We will post a credit on the customer's account. This specific credit can be only used for the purchase of new merchandise.